In cross-border electronics trade, details make or break deals—especially in Korea’s quality-obsessed market. Recently, we inspected a batch of multifunctional magnetic stands for a top Korean digital brand, pinpointing key appearance defects to avoid pre-shipment losses and earn lasting trust.
These slim, portable stands for phones and tablets target office workers and tech enthusiasts. The client stressed: "Magnetic stability is essential, and flawless appearance is non-negotiable—it’s the baseline for the Korean market."
We formed a dedicated team, prioritizing appearance checks (beyond basic function tests) with refined standards to cover every detail.
Initial checks looked fine, but rigorous inspection uncovered these flaws:
Defect 1: Scratches, Dent Marks, Poor Painting & Uneven Surface
Side lighting revealed fine scratches, subtle dent marks and uneven surfaces on aluminum bodies. 15% of samples had poor painting—mismatched anodized colors between body and edges— a turnoff for Korean consumers.
Defect 2: Burrs & Poor Painting on Edges
Rounded edges (for comfort) had 0.1mm burrs and uneven surfaces from shoddy polishing. Worse, poor painting caused exposed metal— a glaring craftsmanship defect.
The core magnetic zone had stubborn adhesive residue, which marred appearance and created an uneven surface that traps dust over time.
We shared defect reports with the client and worked with the factory on fixes:
- Scratches, dent marks, poor painting & uneven surface: Re-screen materials, enhance product protection, re-anodize and polish defective units for a uniform finish.
- Burrs & edge poor painting: Add "fine polishing + manual check" to smooth uneven surfaces, upgrade painting, and conduct visual/tactile inspections.
- Adhesive residue: Optimize assembly with "alcohol wipe + UV clean" post-glue curing for a clean, flat magnetic area.
We supervised rectification and re-inspected until all standards were met. The batch shipped to Korea on schedule.
"This inspection was a game-changer! Without it, defects would have triggered massive returns and ruined our reputation. Your thoroughness gives us total peace of mind—you’re exactly the partner we need." The client sent a thank-you note and confirmed ongoing cooperation.
Contact us: ashley@zgginspect.com
